Over the past few years, mobile app development technology has seen a drastic growth. This drastic growth has made easily accessible to the end-users. Nowadays; technology is playing a lead role and as well as take the role of a booster of the economical part of various business industries.
For this various industry integrating their business with technologies. After that, the various sectors like banking, finance, sports, health and a few others, as well as the food industry also getting influenced by technology.
If you happen to be into the food business, and you are selling your food products without a suitable mobile app, then you are for sure risking your customer base. While customers these days are accessing all the needed information using their smartphones, tablets and other mobile gadgets; you just can’t think of overruling the influence of mobile technology.
Let us here understand why you need apps to make restaurants efficient?
The mobile applications help you to reach out to a wide number of customers and help to create your fanbase according to your services and which always helps you to grow with your mind-blowing innovative ideas as well as your business also.
The following are the properties that make mobile applications so beneficial for your business.
These restaurant applications are really customer-friendly because it works as per the requirement each and every customer. There is an application for everything and anything that can make every day simpler and less complicated.
- Quick Communication with the End-users:
When you have your customers’ contact details, nothing can as a better medium to connect with them. But when you have a smartphone app, calling, messaging, emailing as well as geo-locating can simply be done simultaneously with just one tap. And we guess, even the best of websites fail to provide such fast communication with customers.
- Detailed User Data:
The owner can get detailed user data with a statistical manner in any mobile device and Also, by getting to know how a customer is accessing his information, further helps you in determining future marketing ideas.
- Direct impact on customer’s buying decision:
When you send targeted, compatible and well-timed promotional emails, and special offers using a mobile, it yields far better results than the bulk SMSes and e-newsletters.
- Attractive brand image:
Your brand image grows substantially when you have a well-designed, amenity-centric app providing the latest content. The exposure you get this way helps your app make a place on the tech and app review websites, thereby fetching in the attention of new customers.
- Loyal Customer Base:
With your mobile app responding to all your customers’ possible queries and doubts, the trust factor is immensely strengthened that further helps your business in building a loyal customer base.
- Better discovery:
And by discovery, we mean all possible ways a mobile app can make a restaurant more visible to the customers. Mobile technologies help deliver the information on a restaurant location and menu and establish an emotional connection with customers by memorable restaurant app design. The most obvious thing here is discovering a restaurant’s location with the help of mapping services. This feature is a must for restaurant and food discovery apps like OpenTable and Urbanspoon, as well as for large chains’ branded apps. But people need to know not only the restaurant’s location. They also need to know what does the restaurant have to offer. A mobile app solves this by providing customers with easy menu access. The menu is more appealing when the meals are illustrated with appealing photos. Just note that the reality must correspond to what people see in the app and vice versa.
- Retain Users More Effectively:
The mobile apps’ landscape knows a variety of successful approaches to retaining users. Among such features that restaurant mobile app developers can adopt are loyalty programs and user notifications. Loyalty programs. Both table booking services and restaurant apps retain their users mostly thanks to loyalty programs with discounts and rewards. Gift cards and coupons are things customers tend to lose so stubbornly, and mobile loyalty programs are the best solution to this problem so far.
In the case of Starbucks’ app which, thanks to gamification elements and transparent reward system, got a significant rise in user base right after the introduction of the new loyalty program.
- Delivery System:
Today, extending a restaurant service with the food delivery feature becomes a reasonable option for restaurant mobile app developers in johannesburg, South Africa and respected application development companies. And while it may not be the primary feature to include in a new app, it’s still a prospective direction for restaurant services. Moreover, some restaurants serve their customers only with food delivery using mobile apps and websites for ordering. One of the most successful among the delivery-only restaurants is Ando, a part of a large US-based restaurant chain Momofuku.
- More payment options:
Online payments are a big thing now. All types of digital solutions dealing with commerce have adopted it, so have restaurant apps. There are two types of online payments you can adopt as a restaurant app developer to make restaurant services more effective. The first is mobile payments processed via payment gateways such as Stripe or Braintree (a PayPal subsidiary).
Even though it feels like app marketing and app development is being preached to small businesses and restaurants like crazy, 95% of restaurants didn’t have an app a year ago. So this means if you do decide to develop one, you’ve got the potential to be one of the top 5% of restaurants in your area. Which is a pretty big deal, if you think about it.
The reason, we think, is because while the idea to develop an app is a good idea, the work behind making it a reality is too much for busy restaurant owners to handle.